Terms and Conditions

  • Contact Information

    • Email: teta@teta.pl
    • Phone: +48 798 442 671
    • Postal Address: Partyzancka 13, 95-200 Pabianice, Poland

  • Definitions

    • Store: The online shop operated at www.sklep.teta.pl.
    • Customer: An individual, legal entity, or organizational unit without legal personality making purchases from the store.
    • Consumer: An individual purchasing goods for personal use under Polish law.
    • Order Fulfillment Time: The time required to prepare and dispatch the order.

  • Placing and Processing Orders
    Orders can be placed 24/7 via the website. The order process requires customers to select products, choose a payment method, and confirm the order. Upon confirmation, an email will be sent to the customer, outlining the order details and the terms of the agreement.

    Orders may be canceled or modified before they are prepared for shipment. Payment options include bank transfers, electronic transfers, and credit/debit cards.

  • Prices and Payment
    All prices are listed in PLN and include VAT. Shipping costs are calculated based on weight and the chosen payment method. The store reserves the right to modify prices, conduct promotions, or offer discounts.

  • Shipping and Delivery

    • Domestic Orders (Poland): Delivered via Poczta Polska.
    • EU Orders: Delivered via Poczta Polska or courier services.
    • Non-EU Orders: Delivered exclusively via Poczta Polska.

    Delivery time ranges from 2 to 14 business days, depending on the product. Orders with multiple items will be shipped once all items are ready.

  • Returns and Complaints
    Customers have the right to return products within